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Terms and Conditions - Élané

Welcome to Élané. Please read these Terms and Conditions carefully before using our website or making a purchase.

1. General

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers of Élané.

2. Products & Orders

  • All products are subject to availability.

  • We reserve the right to limit the quantities of any products or services we offer.

  • Product descriptions and prices are subject to change without notice.

3. Payments

  • We accept major credit cards, Apple Pay, and other secure payment methods as available.

  • All transactions are processed securely.

  • Élané is not responsible for any banking or transaction fees charged by your payment provider.

4. Shipping

  • We currently ship only within the United Arab Emirates.

  • Delivery time is 1–3 business days from order confirmation.

5. Returns & Exchanges

  • Due to hygiene reasons, we do not accept returns unless the product is defective or damaged upon arrival.

  • If you receive a faulty item, please contact us within 48 hours of delivery.

  • Refunds (if applicable) will be processed to the original payment method.

Delivery Details 
  • We currently offer shipping within the UAE only.

  • Within UAE: 1–3 business days.

  • Flat shipping fee of AED 30 or 45 applies in the checkout depends on region.

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Returns 

  • Returns or exchanges are accepted only in the case of a damaged or defective product caused by our handling or manufacturing.

  • You must contact us and provide a clear photo showing the damage. 

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Contact us

+971555046557
Elanebrushes@gmail.com

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