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Terms and Conditions - Élané

Welcome to Élané. Please read these Terms and Conditions carefully before using our website or making a purchase.

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1. General

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers of Élané.

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2. Products & Orders

  • All products are subject to availability.

  • We reserve the right to limit the quantities of any products or services we offer.

  • Product descriptions and prices are subject to change without notice.

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3. Payments

  • We accept major credit cards, Apple Pay, and other secure payment methods as available.

  • All transactions are processed securely.

  • Élané is not responsible for any banking or transaction fees charged by your payment provider.

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4. Shipping

  • We currently ship only within the United Arab Emirates.

  • Delivery time is 1–3 business days from order confirmation.

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5. Returns & Exchanges

  • Due to hygiene reasons, we do not accept returns unless the product is defective or damaged upon arrival.

  • If you receive a faulty item, please contact us within 48 hours of delivery.

  • Refunds (if applicable) will be processed to the original payment method.

Delivery Details 
  • We currently offer shipping within the UAE only.

  • Within UAE: 1–3 business days.

  • Flat shipping fee of AED 30 applies in the checkout.

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Returns 

  • Returns or exchanges are accepted only in the case of a damaged or defective product caused by our handling or manufacturing.

  • You must contact us and provide a clear photo showing the damage. 

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Contact us

+971555046557
Elanebrushes@gmail.com

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